This page lists the Scorecard report fields.
|
Element |
Description |
|
Number of Finished R/O’s |
number of ROs finished during the period |
|
Inside Nbr / Pct |
number of inside ROs finished and the number as a percent of all finished ROs |
|
Outside Nbr / Pct |
number of outside ROs finished and the number as a percent of all finished ROs |
|
100% Complete Nbr / Pct |
the number of finished ROs with all jobs completed and the number as a percent of finished ROs |
|
100% Clean Nbr / Pct |
the number of finished units that customers said were clean and the number as a percent of all finished ROs |
|
100% On Time Nbr / Pct |
the number of ROs completed before the Needed Time and the number as a percent of all finished ROs |
|
100% Customer Satisfaction Nbr / Pct |
the number of ROs that were 100% Complete, Clean, and On Time and the number as a percent of all finished ROs |
|
Number of Finished Jobs |
the number of jobs finished during the period |
|
Number of New Jobs |
the number of jobs created during the period |