With the Planner, you can schedule a vehicle for repair and track the progress from the first call generating the repair order (RO) through completion of the repair. With the Planner, all of the details about an RO are entered into the system. The Planner page can be sorted to make it easier to work with. The Planner also allows you to print ROs.
The Planner opens when you open ServiceNet or click the Planner tab.
The Planner page contains commands, tabs, date buttons, a search area and columns of information.
Search Area
The search area contains a blank field, a list of search items and the GO button.
1. Click the search item from the list.
2. Type the number or name in the blank field.
3. Click the GO button.
Updated December 20, 2004