Use the Create New Repair Order page to begin the process of creating a new repair order.
The page contains tabs, fields, calendars, and buttons.
Fields
Field |
Description |
Unit Number |
type the unit number, click the Select button, or type the customer unit number in the Customer Unit field, as appropriate |
Customer Unit |
type the unit number, click the Select button, or type the customer unit number in the Customer Unit field, as appropriate |
Mileage |
type the current unit mileage |
Tech(s) |
to assign the work now, type the tech or vendor name, or click the Select button to search for technicians |
Vendor |
to assign the work now, type the tech or vendor name, or click the Select button to search for technicians |
PTCR |
click the option button and click the Select button to search for PTCR |
Calendars
Use the calendars and associated fields to designate the Schedule Date (when the repairs are scheduled to happen) and the Needed Time (when the customer needs the unit).
Buttons
Button |
Function |
Save |
saves your entries and opens the RO Creation Step Two page |
Close |
closes the page without creating an RO |
Help |
opens the help for this page |
Related Topics
Updated December 20, 2004